This is a ticket sidebar app. This app translates ticket’s comments to agent’s preferred language and also provides the feature for agents to type their reply in their preferred language and convert that comment to requester’s language. Here are the features of the app:
Detects ticket requester’s language
Translates the ticket comments to agent’s preferred language
Provides ability for agents to write the reply in their own language
Provides feature to translate agent’s reply into requester’s language
Uses Google Translation API which has very low cost
About the App
This is a ticket sidebar app. This app translates ticket’s comments to agent’s preferred language and also provides the feature for agents to type their reply in their preferred language and convert that comment to requester’s language. Here are the features of the app: